Frequently Asked Question
All consumer clip-ins and professional extensions have a protective vitamin seal. Before wearing or installing them, it's necessary to wash the extensions.
Washing may cause some excess color to come off, but this is normal and doesn't affect the quality or color of the extensions. Color bleeding may occur during the initial wash and last a few washes, especially for darker shades.
Only wash them when they look and feel like they need it. Since they don't receive the scalp's natural oils, they are prone to dryness, so you don't need to wash them as often as your hair. However, if you feel buildup on them and they're dull and lifeless—it's time for a wash!
Hang them on the Bellami extension holder, then apply a leave-in conditioner and let them air dry. You can also apply a heat protectant and blow dry the extensions. The holder also makes it easy to curl or straighten the extensions before installing them.
No. Sleeping in clip-ins is uncomfortable and can damage the clips and cause matting and tangling.
Some shedding is normal during the first couple of wears. But if shedding is excessive, please contact us.
With proper care, they last 6-12 months. Their lifespan will also depend on how often they are worn.
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